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Do I have to complete the course all at once?
No, you can study at your own pace. You will be able to start and stop the course as often as you need. The course can be done at your convenience because your progress will be saved in the system and noted on your student status page. To log back into the course after you have logged off you will click on ( Returning Student ) tab on the homepage then enter your (User ID and Password) this will take you back into the course where you can continue where you left off.
Is my information confidential?
Absolutely! It's secure with us! This Traffic School respects your privacy by not sharing, selling, disseminating, or distributing your personal information to anybody.
When I registered I entered the wrong citation no, address, license no, due date, how can I correct that? Easy! Login to the course, see "profile" click on, click on "Edit profile", enter correct info. Click on "save profile changes", click on "EXIT", return to course, or logoff. YOU MAY ALSO NOW CORRECT ANY INFORMATION WHEN THE INFO VALIDATION PAGE COMES UP.
How much will it cost and how can I pay for the program?
The cost for the online program is $12.95 (Includes certificate of completion). If your county requires Identity verification, and you choose the online ID verification option there is an additional $9.00 Fee ( non refundable ). When you get to the payment page just before the final exam the cost, and delivery options for your state/county will be displayed for you to choose from.
The cost for the workbook program is $19.95 Includes PRIORITY mailing of workbook, and certificate of completion. Two day or overnight services (FEDEX) seperate cost. ( Workbooks not available in all Counties ). Fresno, Humboldt, Madera,�Orange, and Placer�Counties DO NOT ALLOW WORKBOOKS. Online program ONLY for Quick Stop Traffic School.
Note: Payment must be made before a workbook can be sent.
You can pay online with a credit card, ( American Express, Discover, Mastercharge, and Visa) or debit card. New! echeck.
Select Authorize.net to make online payments. You DO NOT need to have a Wells Fargo account (they are only the company that provides the online credit card processing website).
After you fill out the registration form you can be linked to a completely secure credit card page where you pay quickly and effortlessly. The credit card processing service site is encrypted to make your on-line purchase safe. Be sure when your on the credit card service site that the "Billing Information" matches the credit card holder. Also it is vital after submitting your payment, that you click on "Finalize Payment" to send payment onto your file, to Traffic School website.
We DO NOT have access to any information entered on the Payment Service Website! For certificate mailing we use only the address entered during registration. Please DO NOT enter any certificate mailing or shipping information on the Payment Service Website while making payment. The shipping area will be blank AND when you receive receipt from credit card processing website in your email, this is your receipt. Credit card processing website DOES NOT PROCESS YOUR CERTIFICATE, AND SHIP. The traffic school does!
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Pay with a check or money order by mail. If choosing this option you will need to contact our staff. We will need to manipulate your student file so you can continue with the course until payment is received. WE WILL NOT PROCESS OR MAIL YOUR CERTIFICATE OF COMPLETION UNTIL PAYMENT IS RECEIVED.
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Make sure to send the check before you complete the course and at least "10 days" before your completion date. If you have any question, please call our friendly customer service.
Please mail your check or money order to:
Quick Stop Traffic School
15954 Jackson Creek Parkway
Suite B-416
Monument, Colorado 80132
Please Note: Checks must be received and cleared before certificate can be mailed.
COUNTIES WITH THEIR COURTS THAT REQUIRE ELECTRONIC SENT CERTIFICATES OF COMPLETION
STARTING JULY 1, 2009 ELECTRONIC FILING OF CERTIFICATES
Alameda, El Dorado, Humboldt, Kern, Madera, Mariposa, Merced, Orange, Placer, Sacramento, San Luis Obispo, Santa Barbara, Shasta, Sonoma, Stanislaus, Truckee (Nevada), Tulare, Tuolumne, and Yolo. All other counties will be mailed! to the student for their signature, it is the students reponsibility to get their certificate to the court from there.
The traffic school certificate of completion will be sent electronically, immediately (AUTOMATICALLY) 24-7 after the student completes the traffic school course via the (SCMS) "Secure Certificate Management System" to the court. When the court accesses the (SCMS) System and takes action on your certificate of completion, you the student will receive either an e-mail, or text message from the court via the (SCMS) System. Follow up on the certificate of completion will be done thru the court not the traffic school.
NEW NOTE: It is important that you remove your "spam blocker" to receive an email from the court informing you, your case has been dismissed, and possible other "NOTES". Also check your "junk" mail, and spam mail.
I heard something about identity verification, what is that?
Identity verification is a procedure whereupon you as the student are required to prove your identity. This Traffic School offers two options for identity verification.
Identity verification is required in the following counties only at this time:
Alameda(all students No exceptions)
El Dorado (all students No exceptions)
Kern County (all students No exceptions)
Kings County (all students No exceptions)
Humboldt (all students No exceptions)
Madera (all students No exceptions)
Merced ( all students No exceptions) Start 01/01/10
Sacramento (all students No exceptions)
San Bernardino County (all students No exceptions)
San Diego County (all students No exceptions)
Santa Barbara (all students No exceptions)
Stanislaus (all students No exceptions)
Tulare (all students No exceptions)
Tuolumne (all students No exceptions)
Orange (all students No exceptions)
Remember: All home study programs approved in those counties MUST require your identity be verified so if they're telling you something different It is suggested that you call and ask the court.
IDOLOGY IS HERE! NO CREDIT HISTORY REQUIRED! PLEASE READ! OPTION 1: Online Identity Verification (Idology) - Fee $9.00 (Includes certificate of completion with course payment)
A small percentage of users may not receive confirmation of identity when utilizing this method due to the lack of information contained within the ID Verification database, through IDOLOGY. Some issues, but not all, that may result in FAILURE may be; the user's lack of history, Example: (recently moved out of parents house), (still living at parents, going to college, or in military), (less than two years employed), incorrect information provided by the user, user is a teenager, and possibly up to age 25. (if you do not have adequate address history, (at least two years at your own home address), purchase history (VEHICLE IN YOUR NAME), (New to the U.S.) or other identifying history DO NOT attempt to use this id verification process). If you have recently moved, and have lived at your new address less than 1 yr., it is advised to enter your previous address if you lived there more than 2 yrs. The ID verification company that we contract with is approved by the Courts and is utilized by most of the home study traffic schools. We have no access to your personal data and are not affiliated with the third party database authentication company; we simply pay them to verify our students whether you pass or fail.
To choose this option, simply select the "Online ID Verification" option after you have selected the court district your ticket/citation was issued in. When you are ready to begin the Final Exam you will be prompted and directed to the Idology website to verify your identity. IT IS IMPORTANT TO ENTER YOUR BIRTH DATE AS FOLLOWS 00/0000 ON IDOLOGY WEBSITE. This is what seperates you from other students with the same or simular name. It is important that if you entered a PO Box when you registered to the Traffic School that when you ENTER IDOLOGY WEBSITE TO CHANGE YOUR ADDRESS TO YOUR PHYSICAL ADDRESS AT THIS TIME. YOU WILL HAVE MORE HISTORY DATA THAT MAY BE OBTAINED BY IDOLOGY BY DOING SO. This will not effect your address where your certificate of completion is being mailed or electronically sent by (SCSM) System to the court, or by the Traffic School.
Your ID verification is terminated/expired because you opened a new session / Back browsed (BACK ARROW) until the login window comes up, and logged back in after completing the ID verification process and before completing the final exam and submitting it for grading. You cannot navigate away from the page once you have been verified, you must take the final exam immediatly. (This session is timed to prevent cheating).
Important Note: At no time does the Traffic School have access to any of your answers, nor is it responsible for failure of identity verification. On the Idology site you will be given a selection of three to six questions for verification. If you fail a question an alternate question may be given, however, if a third question is failed you will have failed the ID Verification process and the Traffic School will be notified. If you fail the the ID Verification process you are welcome to try again for an additional fee of $9.00. The $9.00 fee will be collected whether you pass or fail.
If you successfully pass the ID verification process you will be able to complete the Final Exam online, otherwise you will have to complete the Notary Public process for ID verification.(See option 2)
OPTION 2: In-Person Notary Public - Fee up to $10.00 max (Includes certificate of completion)
To choose this option, simply select the "In-Person ID Verification" option after you have selected the court district your ticket/citation was issued in. With this option you will be required to print out the Final Exam, Answer Sheet and Notary Verification form and take all the printed documentation, or the workbook if you are a workbook student, to a Notary of your choice. You will then have to show a valid picture ID to the notary and while the notary completes the form you must complete the final exam in the their presence. After you complete the final exam you will then need to fax the final exam answer sheet and the completed Identity Verification form with the notary's signature and notary stamp to the Traffic School for grading and processing.
Where can I find a Notary Public?
Notaries can be found in any city throughout the State. They're in Mailbox Ect., Fedex Kinko's, Postal Annexes, UPS stores etc. after you have finished taking the final exam you can fax the final exam answer sheet, and completed notary form from these facilities which makes it very convenient for you as the student.
Will there be an additional cost for the Notary?
There may be an additional cost depending on where you find your notary. Many banks, and insurance companies will provide notary services free of charge. Otherwise notaries are limited to charging $10.00 per signature. (Remember: mobile notaries may charge for mileage and/or travel time). All additional fees, if any are the responsibility of the student.
What is the Final Exam like?
Remember: The final examination is essentially a course review and you should not have any problems passing with a score of 80% or higher . In the unlikely event that you do not pass the first time, you may retake the exam as many times as necessary at no additional charge from us. If you are completing the exam in the presence of a Notary, keep in mind that the notary may charge more for each additional signature required.
What happens after I complete the Final Exam?
If you pass, and complete your final exam, prior to 2PM PST Monday thru Friday. Your certificate of completion will be printed, and mailed that same day. If you complete after 2pm PST , your certificate will be processed the following DAY, and on Fridays the following Monday.
If you chose In Person ID Verification, you can either fax, or mail (if you have the time ) your completed final exam answer sheet along with the completed, and signed notary verification form to the Traffic School. Our staff will grade your exam, and if you have passed your final your certificate of completion will be printed, and mailed that same day, if completed prior to 2PM PST Monday thru Friday. If after 2PM PST on Friday your certificate will not be processed until the following Monday.
Your certificate will be mailed to you utilizing the information given when you registered therefore please do not abbreviate the name of your city, and don't forget to put your apartment number, PO Box number etc. We can't be responsible for lost or misdirected certificates if you don't give us your complete and accurate mailing address.
Look for a automatic generated email from the program when your certificate has been processed, it will be mailed that day whatever method you purchased.
*CERTIFICATES*- CANNOT BE DOWNLOADED, FAXED, COPIED, OR SCANNED. THEY MUST BE EMBOSSED, AND SIGNED BY TRAFFIC SCHOOL'S AUTHORIZED SIGNATURE, AND ARE PRINTED ON SECURITY PAPER.
ALL CERTIFICATES OF COMPLETION THAT MUST BE MAILED TO THE STUDENT, THE STUDENT IS RESPONSIBLE FOR SIGNING THE COURT COPY AND DELIVERING THE CERTIFICATE OF COMPLETION TO THE PROPER COURT "ON TIME".
Please note: The FREE Standard mail delivery of the certificate of completion can take anywhere from three to seven (3-7) mailing days with the average being about 5 days. depending on your location. If you have completed the course with less than 10 mailing days prior to your certificate due date, it is highly recommended that you opt for one of the express delivery options available to ensure you receive your certificate of completion with enough time to get the certificate to the proper court before the certificate due date passes.
What shipping options are there?
Standard Mail Delivery (3-7 mailing days) - $FREE
In a hurry? No problem we've got you covered!
Express Delivery Options Available!
We Utilize only Standard overnight, and 2-day delivery Services!
WEEKEND DELIVERIES ARE NOT AN OPTION, FEDEX CANNOT GUARANTEE RESIDENTIAL ZIP CODES, THEREFORE THIS OPTION IS NOT AVAILABLE.
This means you will receive your certificate sometime during normal business hours, 8am - 5pm Monday thru Friday. In most cases your Fed Ex envelope will be left at your front door. Recipient signature not required.
Two-Day Delivery ($25.00)
Overnight Delivery ($35.00)
WILL NOT DELIVER TO PO BOXES, you MUST enter a physical address!
We try our best to have all certificates of completion arrive next day if the overnight option is selected. or within 2 days if the 2 day option selected. Note this is not always possible, due to adverse national weather conditions, disruption of national transportation networks, Homeland security problems, etc. in these cases no refunds will be made for late/delayed deliveries.
If we receive/or you complete your final exam Before 2PM PST on Friday, you will receive your certificate on the following Monday for overnight and Tuesday for 2-day. If we receive/or you complete after 2PM PST on Friday your certificate will not be processed until the following Monday.
Your computer tells you page cannot be displayed or is blank (COMPUTER PROBLEMS)
Some browsers such as Netscape 7.0 and older, Mozilla Firefox, and Safari may not be totally compatible with our program. If you are having problems accessing some web pages you will need to change your browser to internet explorer.
Firewall programs, popup blocker programs and cyber sitting programs ( programs that control children's access to the internet ) can also cause problems with displaying certain web pages. If the above actions don't solve the problem, you may need to disable the programs until you complete the course.
How can I get a refund and/or cancel my registration?
We are hoping that you don't need to utilize this information but in case you are unable to complete your course for any reason you may get a full refund (less the shipping and handling charges of $10.00). There will be no questions asked as long as we haven't mailed your certificate of completion. If you will be unable to complete the course before your due date, and think you might need to cancel your registration you may want to contact your court to see about getting an extension, or grace period, before giving up. Remember that we do have express mail options and most go by postmarks.
In the event that you will not be able to finish after all, we will be able to refund your payment . If we haven't sent your certificate of completion.
Any, and all refunds granted will be credited using the same form of payment that was used at the time of the original payment processing. The same credit card used will be refunded only. Cashier's checks, money orders, or cash will be refunded by company check.
The Fine Print
The information in this course is accurate, and up-to-date to the best of our knowledge. In some instances it may be incorrect, or merely an opinion. The student is advised to refer to their Local States Vehicle Code for exact verbiage, and accuracy. The publisher makes no warranty, expressed, or implied with respect to the use of any information. Publisher also does not assume any liabilities, or responsibilities, expressed, or implied with respect to the use of, or for damages resulting from, the use of any information, method, or process disclosed in the course. |